A lot apparently.

In an article about the patient experience from HealthLeaders Media, Gar Crispell, general manager for American Girl, talked about the ways that the American Girl Doll Hospital works to provide a great patient experience for the dolls that visit it and their owners. One thing that the article mentions is their consistency and how they strive to delight with each interaction. If you want to see what that kind of patient experience brings just go to YouTube and look at all the “American Girl Doll back from the hospital videos” are out there. These are little girls who love their dolls and take the time to film and upload a video about it when they get them back.

I came across an article on HealthLeadersMedia.com the other day about nurses at Arundel Medical Center using their artistic touch to liven up patients rooms that were undergoing renovations, by painting uplifting scenes on the windows that were covered top protect patients from viewing the bright lights from the welders. Staff, patients and visitors all said [...]

When I was a kid I was promised by the media and entertainment industries two things, we would all wear the same clothes with metallic rings around the shoulders and we all would have robots helping us by the year 2000. I am still waiting on the uniform, but the robot thing may be getting closer.
In [...]

As you know, a simple thank you can actually raise the morale among your nurses and help keep their energy and enthusiasm up through their shift.
Unfortunately, it is easy to forget such fundamental practices when your lives and schedule as nursing and staffing managers are so busy. But simple acts of kindness and and appreciation, like [...]

A post and comment thread on a great blog over at the HCA West Florida Recruitment Blog  brought up the point about nurses returning to the profession due to the economic recession after time away and their need to take part in “Back to Nursing” type programs to refresh their skills. 
Here are some other nursing articles [...]

One of the big concerns of nurse managers and hospital staffing managers is the length of time it takes to truly orient a new travel nurse into their hospital and unit. This is an understandable concern, if you consider you only have a temporary nurse for basically three months at your unit and if they are [...]

If you look at your life as made up of three parts, with one leg representing your home/life, another representing your work life and another representing your mental well-being (physical, spiritual, holistic)  it is easy to see how letting one area lag or another become too large can really throw you off balance and lead to nurse manager [...]

We continue to see a lot of interest in the topic of nurse staff burnout coming to this blog. When even one of your staff is burned out it can cause such an emotional drain on you as a healthcare leader, your staff and your family.
We wanted to see what we can do to help [...]

We have seen a lot of interest in nursing staff burnout lately, both through searches that find this blog and our other blog (TravelNursingBlogs.com), but also in the media and healthcare blogosphere in general, and in nursing forums and social networks. It is obvious that the economy and change in working conditions for nurses is [...]

Right now having a full and consistent nursing staff has probably never been easier, thanks to the current economic drivers masking over the nursing shortage you are probably seeing the benefit being nurses that are more than willing to pick up an extra shift, great older nurses are hanging around a little longer and your [...]