5 Strategies To Increase Your HCAHPS Score

Thanks in large part to the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, healthcare providers have had to increasingly ensure that their patients leave feeling satisfied with their hospital stay. For better or for worse, these patient satisfaction survey scores are tied to Medicare payments to hospitals. Recently, several healthcare industry leaders have attacked the …

How the healthcare reform impacts hospital strategies

This past Thursday, the U.S. Supreme Court ruled to uphold the Patient Protection and Affordable Care Act, also known as healthcare reform. Many healthcare facilities were concerned on what impact the reform would have on their current consolidation and strategic investment in clinics and information technology. According to the Wall Street Journal, hospitals need not …

How Does your Facility Rank?

If you could rate your last hospital visit, what score would you give? This isn’t a question you give your patients regularly, but unfortunately they are more than willing to answer without being asked. There are a growing number of review and social media sites where patients and healthcare staff can rate hospital facilities just like they …

What to Look for When Working with a Travel Staffing Agency

It can be often difficult finding a quality healthcare staffing agency to hire. You need to trust the company is sending you qualified healthcare staff that integrates well with your hospital. Here are some things to look for when working with a healthcare staffing agency: Experience-One important factor to consider is how long the agency …

Recruiting secret: Hospital offers convenient housing for its employees

Having trouble recruiting hospital staff? This might be your solution… One Orlando hospital sold part of their land to a local developer to build convenient, nearby housing for hospital staff. The building developer agreed to offer hospital employees a three-month preferred lease option before the apartments are made available to the public. Even when the …

What do you think of prescribed color-coded scrubs?

A Minneapolis-based hospital group will soon implement color-coded uniform requirements so that patients and family members can easily identify nurses from other hospital workers. This requirement has been causing some controversy among nurses nationally. Many argue that their brightly colored scrubs cheer up patients; the solid colored scrubs lack individuality and are depressing. What do …

Hospitals Exploring New Well-Being Programs

Most hospitals currently implement well-being programs for their staff. Recently, more and more have been expanded beyond the traditional health and wellness offerings and are now addressing mental and emotional health, financial health, work-life effectiveness and workplace environment and stress. With this new integration, many already see measureable and positive results which have impacted employee …

How Do You Create an Effective Hospital Culture?

It’s proven that hospitals with an effective culture provide better patient care and outperform competitors.  To achieve a desired hospital culture, you must identify what kind of culture you currently have, decide what you want your culture to be, and shift everyone toward the preferred culture. The easiest way to assess current culture is to …