In the healthcare industry, providing a fantastic workplace culture is the secret weapon in today’s war for talent. But what makes a workplace culture special? And how can you create a positive workplace culture at your facility? Consider the following four keys all amazing workplace cultures have in common:
- Keep safety a top priority: Everyone deserves to work where they feel safe. In fact, safety is one of the cornerstones for any outstanding workplace culture. Unfortunately, healthcare professionals are five times more likely to experience violence on the job than the average U.S. worker, according to the Bureau of Labor Statistics. Not surprisingly, workplace violence can result in low staff morale, high turnover, and lawsuits. Conversely, research shows a culture of safety benefits both patients and healthcare professionals alike. So, what can you do to help protect your staff, patients, and visitors? The Joint Commission suggests healthcare leaders should annually review security protocols, train staff to recognize and deescalate potential threats and put a secure reporting system in place when an incident does occur.
- Value your staff: Meaningful recognition programs and best-in-class workplace cultures usually go hand in hand. That’s because these organizations value their employees. And when your healthcare providers feel respected and valued, engagement rates increase and turnover rates decrease. While recognizing your staff’s hard work is important, it’s not the only way to show them you care. Offering professional development opportunities, employee wellness programs, and flexible schedules are all positive ways you can invest in your people.
- Live your organization’s core values: Most healthcare organizations have a set of core values or a mission statement that guide the company’s business decisions. Does your leadership team actually live by those statements or are they just nice words on paper? Employees notice whether or not their leaders walk the walk and talk the talk. So, remember to set a good example and your staff will likely follow your lead.
- Be transparent: No one is perfect. When a healthcare organization doesn’t always get it right, it’s important to admit past mistakes and communicate a willingness to fix the problem. It’s called being transparent and both current and potential employees really appreciate this culture-building characteristic. For example, nearly two-thirds (62%) of Glassdoor users agree that their perception of a company improves after seeing an employer respond to a review.
At Medical Solutions, we have a history of winning awards for our workplace culture. That’s because we hire the best, invest in people, and build authentic relationships — and we are committed to helping our hospital partners do the same. Contact us at 1.866.633.3548 to find out how Medical Solutions can help optimize your clinical workforce today!