Increased staffing levels linked to patient experience

A new study in The New England Journal of Medicine based on the HCAHPS (Hospital Consumer Assessment of Healthcare Providers andSystems) looked at the perceptions of patients’ experiences at hospitals and found that the characteristics of hospitals that cause high nurse staffing levels may also be the same elements associated with good patient experiences. What …

How well are you selling your facility?

I just read an interesting article in Managed Executive Healthcare about ways to improve your methods for finding new healthcare talent. There were a lot of great take aways, including evaluating talent beyond technical skills, understanding the real reasons people are leaving your hospital and interviewing properly. You can read it here, but one area …