5 Strategies To Increase Your HCAHPS Score

Thanks in large part to the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, healthcare providers have had to increasingly ensure that their patients leave feeling satisfied with their hospital stay. For better or for worse, these patient satisfaction survey scores are tied to Medicare payments to hospitals. Recently, several healthcare industry leaders have attacked the …

7 Elements to Remember While Reviewing Your Hospital’s Emergency Response Plan

Hospitals have always played a vital role in providing essential medical care during disasters. Depending on the nature of these tragedies, the demands placed on hospital facilities and their staff can be overwhelming. However, with the right emergency response, hospitals can potentially save more lives in spite of these critical events. In the aftermath of …